Shipping Information

All orders are shipped via Royal Mail.

Note: If you are not home to sign for your package, it will be taken to your local post office for pick-up.

Processing Time

Product TypeProcessing Time
In-Stock Contact Lenses1 – 3 working days
Non-Stock Contact Lenses *2 – 5 working days
Tailor-Made Contact Lenses**10-14 working days

*Check contact lens availability on the product page. If it is a non-stock item, then the lenses need to be special ordered from the manufacturer and may take up to 3 business days to arrive at our warehouse.

** Tailor-Made contact lenses include Extended Range (XR) lenses.

NOTE: Orders placed after 4:00PM GMT or on weekends and holidays will be processed the following business days.

Shipping Time

48-72 Hours Delivery£2.99
24 Hours Delivery (FREE on orders £150+)£3.50

All orders are sent by a tracked service using Royal Mail.

Orders received before 4:00pm GMT will be dispatched on the same day (for in-stock items), excluding weekends.


Refer to our FAQ page or email us your questions or comments


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